Frequently Asked Questions

FAQ's

Why Spot

  • One-click-access!
  • your therapist is one click away, no matter where you are! You can still access therapy on holidays.
  • Consistency
  • We eliminate geographical barriers allowing for consistent, evidence-based weekly intervention.
  • No travel costs or time
  • you won’t be out of pocket for travel costs.
  • No waiting lists
  • We have high staff retention rates and a trained team waiting to provide assessments and therapy to anyone who needs it!
  • No signing in!
  • We don’t visit very often, which eliminates risks for your school, hospital, or community health centre.
  • Parent/ family & staff training is included
  • You will benefit from involvement in therapy. Our service delivery model encourages staff and/or parent involvement – training your staff on the ground so that they can implement strategies long after therapy is completed!
  • Results
  • Telehealth is shown to achieve the same results as in-person services.

You don’t need a referral!

If you are unsure about whether you, your child, or relative needs speech therapy, you can access a free 15 minute consultation with one of our senior therapists to find out if our service is right for you.

Spot accepts referrals from:

  • Parents and carers
  • Teachers
  • General Practitioners (GP’s)
  • Paediatricians & Specialist Doctors
  • Dentists and Orthodontists
  • Psychologists
  • Social Workers
  • Physiotherapists
  • Day Care Staff
  • Concerned family members
Anyone who needs it. As long as you have an internet connection, a device, and a webcam, you can access online therapy.
Computer
Webcam
Internet Access
Telehealth is an emerging area of healthcare, and we are proud to share that the following rebates can be claimed for our service:
  • NDIS
  • Some Private Health Insurance funds (PHI’s)
  • We’re lobbying to get this legislation changed, so teletherapy rebates are made available under medicare.

No! Teletherapy isn’t limited to rural and remote areas. You might live in the city and work full time — it still makes great therapy hard to access. You might live internationally and want therapy in your first language.

We make our high quality healthcare available to anyone, LITERALLY anywhere!

No!

We provide our teletherapy services to anyone within or outside of Australia.

Get in touch and we can discuss how this can work for you!

We are a telehealth (online) service and therefore are not set up to take on weekly in-person clients. If you live locally to a Spot therapist, you may be lucky enough to visit them or meet them in person occasionally – but this is not guaranteed. If you are a school, hospital, or client living in a community where we serve many other families, we may come and visit from time to time. If you are seeking in-person therapy on a regular basis – we are likely not the best fit for you. In saying that, we can do EVERYTHING online that a therapist can do in-person… so, why even get in the car?

Our Services

How we support young futures

Teletherapy is useful to a variety of individuals and organisations. We support speech, language, literacy & learning through a range of tailored services

Individuals

Schools

Community Care

Play Video

Individuals

Schools

Community Care

Improving Quality of Life

Teletherapy is useful to a variety of individuals and organisations. We support adults to live their best life through a range of bespoke services

Play Video

Hospitals

NDIS

Aged Care

Hospitals

NDIS

Aged Care

What's Next?

Book your free consult

Anyone can make a referral to our service and access therapy straight away from home, school, or hospital! 

Book a Free Consultation

Fill out the form below and we’ll be in touch to discuss the next steps for your free consultation